Global Pricing & Tax Inclusion Policy

🌍 Global Pricing & Tax Inclusion Policy

At Candymail.co.uk, we operate a simple, transparent, and consistent pricing model for customers worldwide. Our goal is to make international shopping as smooth and predictable as possible.

✅ One Global Price

We charge the same product price to all customers, regardless of the destination country or local tax rate. This ensures:

• A uniform and fair experience for all customers.

• No regional pricing discrepancies.

• Simpler operations across markets.

🧾 Tax Handling & Inclusion

Our retail prices are inclusive of all applicable taxes and duties where possible. This includes:

• VAT, sales tax, or import duties based on the shipping destination.

• No additional charges at delivery for eligible destinations.

• Taxes are either prepaid, absorbed, or handled by us behind the scenes.

Examples:

• 🇬🇧 UK: 20% VAT included.

• 🇯🇪 Jersey: 5% GST included — price remains the same as UK mainland.

• 🇪🇺 EU: Orders under €150 are duty and VAT paid.

• 🇺🇸 USA: Orders under $800 qualify for tax-free entry.

Even if local tax rates differ, we do not alter our prices based on those differences.

❌ No Tax-Based Refunds

We do not offer refunds or partial reimbursements for customers in regions with lower tax rates. For example:

• If a product is taxed at 20% in the UK and 5% in Jersey, both customers will still pay the same product price.

• The difference in tax liability is absorbed by us and does not entitle the buyer to any price adjustment.

This policy allows us to:

• Maintain clear and consistent pricing.

• Simplify customer experience at checkout and delivery.

• Absorb international tax complexity on behalf of our customers.